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Contact us

How can we help you? To ensure you get right to the answer you need, please choose your topic below.

Problem with your bill?

Advice on our charges, how to correct an estimated bill, reducing your bills and more.

Moving home

What to do when you move, and how to reconnect service if your electricity supply is cut off.

Switching queries

Do you have a question about switching to Electric Ireland?

Alterations to your supply

How to deal with moving electricity meters, poles and electricity cables when renovating your home.

Public lighting

Noticed a broken streetlight or damaged electricity pole near your home? Here's what you can do.

Your online account

How to manage your account online, and what the service can do for you.

Free Electricity Allowance

Some common questions about the Free Electricity Allowance Scheme.

Electric Ireland Store

Query on a product or order from the Electric Ireland Store?

Bill inserts

View copies of our bill inserts here.

Your Account Online

Please enter your username and password

Why register?

  • No more paper bills
  • 24 hour access to your account
  • Track your bill & usage history

Sign Up An Online Account