Billing queries
Our reading policy
Our meter reading policy governs how we use your reading to calculate your electricity bill.
Adjust a reading
Want to avoid an estimated bill? Submit your own accurate meter reading.
Meter reading apps
You can now submit your electricity meter reading to Electric Ireland using your iPhone or Android device.
How to read your meter
We'll show you how to read the most common standard and electronic meters.
Understand your bill
Confused by your bill? Get a detailed explanation of the terms and charges on your Electric Ireland bill.
Our credit terms
Requirements for the setup and payment of your Electric Ireland bill.
Fuel mix disclosure
Every customer should understand how Ireland's energy requirements affect the environment. To meet CER regulations, we've provided a breakdown of our fuel sources and the resulting amount of C02 emission.
