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Trouble paying your bill?

We understand how important electricity is to your life and we want to help you address any problems you may have with paying your Electric Ireland bill.

Tell us about it

If you are having trouble paying your bill please call us on 1850 372 372 and we can arrange a payment schedule.

Arrange a payment schedule

If your account is in arrears, we can also help you to arrange a suitable payment schedule. Just contact us on 1850 372 372 and we will work out an arrangement that suits you and we may also be able to offer you our Household Budget Price Plan.

Paying by the An Post Household Budget Scheme?

If you are already availing of the Household Budget scheme with An Post, you may be eligible for our Household Budget Price Plan. To learn more call 1850 50 40 20.

Token Meter Customers

If you are already an Electric Ireland Token Meter Customer, you may be eligible for our Household Budget Price Plan. To learn more call 1850 50 40 20.

What to do

  1. Call us on 1850 372 372. Have your MPRN and account number (found on your bill) ready.
  2. Take a look at our Energy Efficiency section for tips that could help reduce your bills.
  3. Contact MABS, the Money Advice and Budgeting Service (Ireland), a non-profit debt counselling organisation, for further advice and assistance

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