- Older customers
- Priority support
- Vision impaired
- Hearing difficulties
- Mobility difficulties
- Keep Well and Warm
Special requirements
We have special services for those who are dependant on electrical medical equipment, those who have hearing, sight or mobility difficulties, and the elderly.
Older customers
Find out more about our services for older customers.
Priority support
If you are dependant on electrical medical equipment, please register as a priority support customer.
Vision impaired
We offer a number of specialised services to customers with vision impairments.
Hearing difficulties
If you have hearing difficulties, you can use text and minicom to contact us.
Mobility difficulties
Find out what we offer customers with mobility difficulties.
Keep Well and Warm
Our Keep Well and Warm guide is full of easy-to-follow advice on keeping the worst of winter at bay.
