Press Kit: ESB Customer Supply

Key facts

ESB Customer Supply is the retail arm of the ESB Group, operating in the Republic of Ireland.

It handles in excess of 12,000,000 customer interactions annually.

Customer interactions include:

• Bi-monthly bills through the postal service
• Online account management
• A National Customer Contact Centre operating 24/7, 365 days a year
• Information provided to customers with advice on energy efficiency, sustainability and cost, in print and on the ESB Customer Supply website

As the public electricity supplier, ESB Customer Supply is required to sell electricity to any customer regardless of their geographical location.