Press Kit: Electric Ireland

Key facts

Electric Ireland is the retail arm of the ESB Group, operating in the Republic of Ireland.

Customer interactions include:

• Bi-monthly bills through the postal service,
• Online account management,
• A National Customer Contact Centre operating 24/7, 365 days a year,
• Information provided to customers with advice on energy efficiency, sustainability and cost, in print and on the Electric Ireland website.

As the public electricity supplier, Electric Ireland is required to sell electricity to any customer regardless of their geographical location.