the price plan options?
are two price plans available to you, PAYG or Membership. The Membership price
plan was developed for heavier users who charge their car five times plus per
month on the ESB public charging network.
To find out more about our price plans, please visit our pricing page.
Why is pricing being introduced when it has been free to
It has been free to use the public charging
network in the Republic of Ireland since ESB ecars was set up in 2010. This was
to encourage what was a new industry.
However the technology and the industry has matured
significantly in recent years and introducing price plans is required to
continue to invest in and upgrade the public network to ensure high reliability and availability for
Fees for use of the existing fast charge point network have been
Following a major replacement programme of the AC
standard charge point network, we plan to implement fees for use on the AC
network in 2020.
Why are public charging fees calculated by kWh rather than time charged?
Research carried out with EV drivers found that 72% drivers would prefer to be charged by kWh rather than a time-based model. It is fairest method of charging as the amount of energy delivered to an EV in a given timeframe is dependent upon multiple factors:
- The type and size of battery (EV type) and the battery state of charge (%) at the beginning of the charging session
- Once the battery reaches circa 80%, power level falls dramatically. Therefore, the energy delivery when charging from 10% vs 70% over 25 minutes is drastically different.
- The ambient temperature - Low ambient temperatures reduce charging power
- The battery temperature - Excessively low or excessively high battery temperatures affect charging power
- Charging has a “master-slave” relationship with the car, which means that the charging rate is controlled by the car, not the charger
How does the price compare to diesel?
The table below shows the cost difference and percentage saving for the average EV driver vs. a Diesel driver to drive 100km:
Most EV drivers charge their car at home or in work and use the public network to top up for 15% of their chargers. Taking Electric Irelands night rate for a 100km drive (85% of charge at home and 15% on the public fast charge) on the introductory offer, it costs:
• 2019 Ford Focus Diesel consumption is 4.90L/100km
• Diesel price €1.34 (AA Roadwatch October, 2019)
• Electric Ireland night rate €0.1040 inc. VAT (August 2019)
• 40kWh Nissan Leaf range: up to 270kms (WLTP 2019)
• Rounded to nearest %
For more information of how our price plans compare
to diesel, check out our cost calculator.
What methods of payment are accepted?
can pay with major debit or credit cards from Visa or Mastercard. Payment
can be made directly at any fast charge point using the ecar connect app, or on
I want to pay for a charge but remain anonymous, what details do I have
The one-time payment
method allows customers to pay without registering. You will need to enter your
payment details and agree to ESB’s terms & conditions. You may then choose
to enter your email address if you would like an electronic receipt.
Why am I being charged €10 as well as the cost of the charge?
This applies to One-Time
Payments only. A pre-authorisation amount of €10 will be reserved before a
charging session activation in order to confirm card validity. However, this
amount will be used to pay for the charging session and the remaining balance
from the pre-authorisation fee will be refunded.
an overstay fee?
To ensure a charge point is available for the next user and to respond
to EV driver feedback, an overstay fee of 5 Euro (ROI only) will apply for
charging sessions longer than 45 mins (Note: this charge is applied only once).
multiple people use the same account?
Yes, you can have up to two members using your account and they can
Do you offer contactless
We don't currently offer contactless payments
but may look at implementing a solution in the future.
What does Anniversary Date
Your anniversary date is the date you registered for the service and the date
you will receive your monthly invoice, assuming you’re a post pay customer.
can I view my usage?
a registered customer you can view your charging and energy usage on the My
Account section of the ecar connect app or on the website.
How can I change my account and payment details?
can edit your details on the My Account section of the ecar connect app
or via the website.
I drive an Audi e-tron. Can I still
use my Audi supplied card or do I need to sign up?
Yes, Audi e-tron drivers
who subscribe to an Audi integrated service (which includes charging) will be
able to access our AC and DC charge points via their Audi-supplied access card. We will bill Audi for the aggregated usage, you
will then be billed directly by Audi.
the two different Pay As You Go (PAYG) options?
You Go: Make a once off transaction at any of our rapid charging points via the ecar connect app.
(PAYG): Purchase pre-paid credit with a registered account on the website or
via the ecar connect app.
I am a PAYG top-up
user, how do I get an ESB charge point access card?
The initial top up amount is set to €20, this includes an ESB ecars charge point
a minimum amount when using the Top up PAYG?
minimum top up amount is set to €10. You can also set your account to
auto-top up when a certain balance is reached.
a minimum amount of credit on post pay accounts to initiate a charge?
there is a minimum balance required of €4 to start a charge.
One Time Payments
I want to pay for a charge but remain anonymous, what details do I have to enter?
You can use the onetime payment method. Enter your payment details via the ecar connect app, agree to terms and conditions and provide your email address if you would like a receipt.
Why am I being charged €10 as well as the cost of the charge?
A pre-authorisation amount of €10 will be reserved before a charging session activation in order to confirm card validity. However, this amount will not be debited following successful account and balance validation. This only applies to One Time Payments.
Will price plans be introduced in Northern Ireland?
There are currently no plans to introduce price plans in Northern Ireland.