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Contact Us

What we do

ESB Networks finances, builds and maintains the transmission system through which electricity flows from generation stations to bulk supply points near cities and towns. It does this under a Transmission Asset Owner licence granted by the Commission for Energy Regulation.

Email & Phone

T: 1800 372 757
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1.30pm
From Abroad: 00353 21 238 6555

If possible please have your MRPN Number to hand when calling us.

Email: esbnetworks@esb.ie

Networks Emergency and Loss of Supply Contact Information

T: 1800 372 999 (24/7 service)
From Abroad: 00353 21 238 2410 (24/7 service)

Please call this number to report an emergency or a loss of supply. When you phone us you will be asked to choose one of two options. One of the options is for reporting a loss of supply, while the other option is specifically for emergency calls i.e. for reporting damage to networks through cable dig-ins or dangerous situations such as fallen power lines. Note: Whenever possible, this service will provide the caller with details of existing faults and estimated restoration times. If necessary, the caller can also choose to speak to a customer service agent.

To make a complaint about ESB Networks

E: esbnetworks@esb.ie

What we do

Instead of talking about ourselves, we’d like to talk about how you’re at the heart of everything we do. Whether you’re a residential or business customer, our ambition is to always offer you the most relevant, affordable and innovative energy solutions that answer the way you use our electricity or gas services. We call this ’Smarter Living’ - a way of understanding and answering your needs so you can enjoy our energy with more control and in sustainable ways. ‘Smarter Living’ also defines our approach to supporting community initiatives and sponsorships.

Email and Phone

Service

T: 1800 372 372 Monday to Saturday: 8am to 8pm 
E: service@electricireland.ie

Sales

T: 1800 305 090 Monday to Friday: 8am to 8pm Saturday: 9am to 5.30pm E: sales@electricireland.ie

Home Services/Home Energy Services 
T: 1800 372 333 Monday to Friday: 8am to 6pm
E: homeservices@electricireland.ie

International Contact Number

T: 00353 1 852 9534
W: www.electricireland.ie

By Post

Electric Ireland
PO Box 841
South City Delivery Office
Co Cork

T12C825

What we do

ESB International offers services to utilities and governments spanning the entire project lifecycle, from initial audits and feasibility studies, to the specification and management of major capital projects. The starting point in all cases is to develop a deep understanding of the client needs, then finding the solution that works best for them, maximising value added and becoming co-creators in their energy strategies.

Email and Phone

T: 00353 1 703 8000

E: marketing@esbi.ie

Fax

F: 00353 1 703 8088

By Post

ESB International
One Dublin Airport Central
Dublin Airport
Cloghran
Co. Dublin
Ireland

K67 XF72

ESB Networks Emergency and Loss of Supply Contact Information

Please call this number to report an emergency or a loss of supply.

T: 1800 372 999 (24/7 service)
From Abroad: 00353 21 238 2410 (24/7 service)

ESB Press Centre

The Corporate Communications team is happy to provide information and respond to media queries relating to ESB. Members of the media can submit queries and request comment by contacting the ESB Press Office.

If you have a non-media query relating to ESB, Electric Ireland, ESB International or ESB Networks, please navigate to the relevant contact details by clicking on the appropriate menu item above.

Corporate Communications Contacts

Press Office

T: 00353 1 702 6009 (Media Enquiries Only)
Out of Hours: 00353 87 255 7186 (Media Enquiries Only)
E: corporatecommunications@esb.ie

Corporate Affairs Manager

Peter O'Shea

Public Affairs Manager

Sean Murphy 

Media Relations Manager

Kieran O'Neill

Senior Press Officer

Paul Hand

Press Officer and Digital Content Editor

Grainne Burns

By Post

ESB Head Office 

Two Gateway,

East Wall Road,

Dublin 3

D03 A995

Ireland

Website Feedback

Is there something you would like to see on ESB.ie? Take a moment and let us know how we could improve it to help you. 
E: esbwebmaster@esb.ie

Contact Number (General Enquiries)

T: +353 1 676 5831 

ESB's Principal Place of Business

Two Gateway

East Wall Road

Dublin 3

D03 A995

Ireland

 

ecars Contact Information

T: +353 1 258 3799 
T: + 1890 372 387 
E: ecars@esb.ie

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